OVERVIEW
Hyundai’s comprehensive maintenance contract services ensure that your machines provide peak performance and optimum output for the longest time, justifying your investment in them. Under any of the 4 different contracts offered, OEMs or dealers provide inspection, assessment, repairing, and reporting services to customers. The customers can enjoy the benefit of offloading the maintenance to expert engineers and concentrate on their core operations.
SERVICE CONTRACT
Service Contract is any contract between an OEM/dealer and Customer for the OEM/dealer to handle some or all of the Customer’s Equipment Management Needs so that the customer can focus on their core business area. The customer can benefit from various advantages like Low machine down time to a higher resale value with service contracts. Hyundai provide below mentioned 3 contract options to our customers.
1. FMC(Full Maintenance Contract)
Following are the services covered under an FMC Contract
- Machine inspection by experts
- Find problems that could be overlooked
- In-depth machine assessments
- Advanced diagnostic instruments
- Regular reports
- Repair and Maintenance alternatives to help control the repair costs and downtime
- Inventory management
Customer Benefits
- Guaranteed machine availability
- Failure reduction
- Output optimization
- Cost optimization
- Process off- loading
- Provides peace of mind
2. AMC (Annual Maintenance contract)
AMC involves
- Support and training of customer teams for inspection
- Supervision and assistance of parts planning
Customer Benefits
- Increased machine health
- Reduced downtime
- Increased resale value
- Hassle-free maintenance